Effective Date: February 14, 2025
Bytenest (a product of CITS Connected IT Solution) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services. By accessing our platform, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information- Name, email address, phone number, and billing information when you sign up.
- Payment information to process transactions securely.
b. Non-Personal Information- IP addresses, browser type, device information, and usage data collected automatically to enhance user experience.
c. Cookies and Tracking Technologies- Cookies and similar technologies may be used to personalize content, analyze site performance, and provide relevant advertisements.
2. How We Use Your Information
We use the collected information for the following purposes:- To provide and maintain our services.
- To process payments and manage subscriptions.
- To send updates, newsletters, and promotional content (if you opt-in).
- To improve our platform through analytics and feedback.
- To ensure compliance with legal obligations.
3. How We Share Your Information
We value your privacy and do not sell your personal information. However, we may share data with:- Third-Party Service Providers: For payment processing, analytics, or email delivery.
- Legal Authorities: If required to comply with legal obligations or protect our rights.
- Parent Company: Data may be shared with CITS Connected IT Solution for operational purposes.
4. Data Security
We implement industry-standard security measures to safeguard your personal data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request that we delete your personal data (subject to legal requirements).
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at info@citsltd.uk.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. International Users
Our services are hosted in the United Kingdom. By accessing our platform, you consent to the transfer and processing of your data in accordance with UK data protection laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Bytenest
Unit 7 Initial Business Centre
Wilson Business Park, Manchester, United Kingdom, M40 8WN
Email: info@citsltd.uk
Phone: +44 7537 134381
We collect the following types of information to provide and improve our services: